Back to overview
Degraded

SMS delivery unavailable

Nov 5, 2026 at 9:00pm UTC
Affected services
Spencer API

Updated
Nov 9, 2026 at 10:30am UTC

We've sorted out the issue with our SMS provider.

Service has partially been restored, as resetting your password by sending an OTP code via SMS is available again.

We need a bit more time to restore sending app invite links via SMS.

Created
Nov 5, 2026 at 9:00pm UTC

We’re currently unable to send SMS messages due to an issue with our SMS provider. This affects OTP codes for password resets sent by SMS and app download links sent by SMS. All other Spencer functionality is working as expected.

What you can do: if your email address is registered in your Spencer account, you can reset your password by email instead of SMS. App download links can also be requested by email.

We're working with our SMS provider to restore SMS delivery as soon as possible.