Previous incidents

On 8 August 2026, between approximately 02:07 and 02:09 CEST, some Spencer API requests returned errors.

The disruption was caused by a restart of our managed Azure database while Azure applied a database engine update. The database recovered automatically and all services resumed normal operation.

We are reviewing additional measures to reduce the impact of future database maintenance.

Connectivity has been restored.

This is the official explanation we received from AWS:

_Between 09:45 and 13:18 UTC+2, we experienced increased 5xx errors for CloudFront customers utilizing VPC Origins connectivity. Our engineers were automatically engaged and immediately began investigating the root cause. By 11:57 UTC+2, we identified the root cause of the issue as an internal constraint on the fleet that manages connections to private VPC origins. When this constraint was reached, the ...